Product Support & Setup Help
Bought something from SpyFox Gadgets? Find your product below for step-by-step setup instructions. Still stuck? Our support assistant can walk you through it any time, day or night.
All Products Cameras Audio Recorders GPS Trackers Detectors
Quick Fixes That Solve Most Problems
Charge it fully first. Most devices will not pair, record or turn on with a low battery. Charge for 2 to 3 hours before setup.
WiFi cameras need 2.4G WiFi, not 5G. Stand within 10 feet of your router during setup.
Memory card problems? Format the card in the device or on a computer (FAT32) before recording.
GPS trackers need sky. Take the tracker outside for a few minutes the first time so it can find a signal.
Audio files: plug the recorder into a computer and open the files with VLC Media Player (free).
Still need help? Visit us at 6405 Brentwood Stair Rd #100, Fort Worth, TX 76112, call (800) 929-8128 , or chat with support .
